I will not be visiting this great clips again. I've always had excellent customer service at the Marshall's Creek location. The Bartonsville location took people ahead of me that were not even checked in online. I know they were not checked in because when asked if they were checked in they said no and the receptionist had to take their name, address and all their info. They took one man ahead of me that had checked in online before me which is completely understandable. But, when I questioned the receptionist about the other guests she gave me an attitude and refused to take us. I got up and left with my two sons and fiance. They lost our business. I will not be returning to that location since they don't honor the check in service. I don't understand how you can promote this app if the salons will not honor it. Awful customer service. We went to Holiday hair and were treated well there. If I am in the area I will continue to go to the Marshall's Creek location.
A great place for American style haircuts, you want something different, they'll have a hard time understanding because its outside of their comfort zone. They'll give you excuse to why you shouldn't do that, blah blah blah. You want a simple white people hair, this is the place for you.
Good cuts reasonable price. Really friend professional staff. They all do great quality cuts professional and quick rarely is there a long wait.
Came in with my two sons for a hair cut. (Needed three haircuts) A lady greeted us and asked me if I had been there before, I said not in this state.. as in - I had never been to a great clips in all of Pennsylvania. I gave her my phone number and she started naming off Dan? John? Steve? Robert? To which I responded no, and reiterated that I had never been to a great clips here. So this goes on and I ask if we can just start a new and I can give her a new number, she responds with she has to make sure that I'm not already in the system. I told her that I was about to leave. When she began to ask my children's names to enter into her computer I had enough. (My kids are 7 & 8 by the way) We left. Hopefully someone else's experience will be better than mine. From my point of view as a customer - y'all blew an easy $50!
A pretty decent place to get a man's haircut. I don't know if anything complex like a color and cut this would be a good place for but for simple haircut it's great cheap and fast.
One thibg that I would recommend doing is get the great clips app and do a check in through it. It would pull all your information directly without having to wait for it to be added in. That is if it's not your first time at the chain.
Great Clips is a US Hair Care Studio based in Stroudsburg, Pennsylvania. Great Clips is located at 290 Frantz Rd, Stroudsburg, PA 18360, USA.
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