STAY AWAY! Ryan, the manager is extremely ignorant and incompetent. Caused many headaches dealing with my phone plan, ended up going elsewhere.
Horrible! just horrible! The staff ignored me for an hour because they were texting on the job. The manager Ryan looked like he was stoned.
On top of that soon after my daughter visited said store our account was hacked, someone tried to purchase 2 newer iPhones at 900.00 a piece. I call the cops on the store and made a complaint.
Only reviewing this particular store. The experience I had with a manager, Ryan, was absurd! The most arrogant and condescending person I’ve ever dealt with in customer service! Other employees were helpful and T-mobile’s service has been great for me. But I won’t go back to that store if that manager is still there.
I will never go to this store again or my family. So rude and they just don’t care. T-mobile was also notified and they have also started internal inquiry of what is going on. Stay away!!!!!!!!!!!
This is the worst of worst.
my daughter took her new iPhone 6 back to the store under Warrenty and they gave her a hard time.
The customer service was amazing it was the best T-Mobile experience I had ever had there were nice they gave me correct details and they were funny I loved it
T Mobile is a US Electronics Store based in Stroudsburg, Pennsylvania. T Mobile is located at 344 Stroud Mall Suite 344, Stroudsburg, PA 18360, USA.
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